If you would like to read the Microsoft Knowledge base article concerning the hyper-threading fix you can click the following link. Wait a few moments and reconnect the power. Once the file has finished downloading, the self extracting wizard will begin: In order to stop the MCE services go to your task manager and to processes and end the following tasks if they are running: You will need to reboot the system during installation. You can also turn off Video Out in the same menu selection. Please refer to “Latest drivers and installation procedures” above.

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Lvr complete you may need to restart your computer, press ‘ OK ‘ to automatically restart your computer. Stop the Windows Media Center services from running to eliminate this issue.

If you do not hear the audio, there may be a problem with the video decoders. Once the file has finished downloading, the self extracting wizard will begin: Make sure your graphics card supports Overlay. This error will occur if Overlay is not working properly on your system.

Support: WinTV-PVR-USB2

hauppaugs Uncheck the highest number CPU. If you can record and playback a VCD file, then the problem would indicate a Conflict with pre-installed decoders. The main causes for black screen are “Decoder Issues”, no sound card installed in the system, and video cards that do not support “Overlay”. This should only be tried as a last resort.


If the channels are scanned in properly, they should be listed in the Suite Manager. Select Force Primary and close the Primary program out.

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The drivers for your Sound card should also be updated and installed properly. You will need to reboot the system during installation.

If the software is installed but you are unable to open or control the WinTV software with the remote control, the device may need to be reset. If there are any resource issues with the WinTV card and any other device in the system, this would reassign the resources for the WinTV.

The driver for the device must be installed in order to haupapuge Prodinfo. The only way to reset the device is to recycle the power to it by unplugging the unit from the power cable for a few seconds then re-plugging it. Also make sure that there are no other programs running that require overla, ie; Windows Media Player.

This error message can indicate a problem with the Driver installation or a hardware malfunction.

Contact Tech Support for more information. Downloads vissta documentation are available at http: The latest updates to MovieFactory can be found at: Also refer to Intervideo Conflicts.


Here is where to find HCWClear: Right click on it and choose Set Affinity. This error will only come up if the VFW drivers have been installed on the system.

You must have the latest version of the Hauppauge Software decoders and version 1.

Hauppauge Support | WinTV-PVR and WinTV-PVR

Also, the device does not use Video for Windows drivers. If you are still unable to use the remote control, this may be a hardware problem and would require repair of the device.

It cannot capture the video directly. Upon reboot, plug it in again and try WinTV again. It will not function under Windows95, NT 4. Also, if this error vita seen during the driver installation procedure, try reseating or moving the WinTV board into another PCI slot smaking sure that it is firmly in place.

Support: WinTV-PVR-150 and WinTV-PVR-500

Installation CD Version 4. Reinstall the software codecs.

Please contact our Tech Support Dept at techsupport hauppauge.