Horizontal streaks in printout Continue with the following troubleshooting steps if your printout contains horizontal streaks, or other print-quality issues besides vertical streaks. Modify your browser’s settings to allow Javascript to execute. Press the button on the paper width guide, and then push the guide in until it rests against the paper. Print a diagnostic page Press and hold the Power button. Check the print settings Check the print quality settings:. To print more quickly, decrease the print quality.

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If there are still dark lines or white gaps in Test Pattern 3, the printer must be serviced. Make sure that the stack of paper contains no fewer than 10 sheets and no more than 25 sheets of paper.

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While holding down the Power buttonpress the Cancel button once. Asia Pacific and Oceania. If you have trouble viewing the video, or to the view the video in a different size, click here to play the video on YouTube. Please try again shortly.

HP Officejet Pro K and K Printer Series – Print a Self-Test Page | HP® Customer Support

In the Width and Height boxes, or the Width and Length boxes, type the dimensions. Europe, Middle East, Africa. For successful alignment, the patterns on the alignment page must be sharply printed.


Solution and Diagnostic Data Collection. Javascript is disabled in this browser.

Clean printheads in Solution Center Make sure the printer is loaded with unused white paper. Review the Cause and Prevention sections at the beginning of this document to check other possibilities.

HP Printer: Learn about supplies

Reload the paper Follow these steps to reload paper. To print more quickly, decrease the print quality. Modify your browser’s settings to officjeet Javascript to execute.

Plain paper with ColorLok technology is recommended for text printing. Print Quality Diagnostics window.

HP Officejet Pro K5300, K5400, and K8600 – Alignment Page Prints Before Every Print Job

See the section on how to use these solutions at the beginning of this document. You must exit the Properties dialog box to apply your changes. The Print Quality Diagnostic page shows no defects If you see no defects on the print quality diagnostic report, the print mechanism and ink supplies are working correctly.

Clean the rubber paper-feed and pick rollers Press the Power pfficejet to turn off the product.

If it is not, reload the product with an appropriate paper type. Click OKand then click OK again to start the print job. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.


Use genuine HP cartridges. An Advance Linefeed Calibration window opens. Press and hold the Power button. This page requires Javascript.

The table below describes the various terms found on the Print Quality Diagnostic page. We were unable to retrieve the pto of drivers for your product.

Email list of drivers. The printhead cleaning process begins. Introduction The Print Quality Diagnostics Page can be used to diagnose issues affecting the print quality of the printer. Issue The printer prints one or more pages with lines officejet color blocks before every print job. If you have a defective cartridge or printhead, it might be under warranty.

Examine Test Pattern 1 If the lines in Test Pattern 1 are not straight and connected, follow these steps to align the printer.