How satisfied are you with this reply? Hello, I have a Pavilion dm4- us. For instructions, see the fingerprint reader software Help. Thank you for posting your query on Microsoft Forum Community. Up to MB total graphics memory – Hard Drive:

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If it has been installed, updating overwrite-installing may fix problems, add new functions, or expand existing ones.

HP Pavilion Dm4-3000 Fingerprint Reader Board With Cable 54.25008.531

Create Windows password —Enter your password and confirm your password. Pavilion dmcl Entertainment Notebook PC. Are you ready to enroll? Message 3 of 7.

HP Simple pass – Not detecting fingerprint reader Views. Take care, Have a great day!

Click Register now or Register later. The finger displays green if it is registered successfully.

Refer this article to know how to restore drivers using HP recovery manager. When it comes to applying this package, please note that, although other platforms might also be compatible, it is not recommended that you to install the fingerprint software on OSes other than the specified ones; in other words, you have to make sure that your computer is supported by this release.



A Fingerprint Reader allows you to log on to Windows using a fingerprint that you have registered using HP SimplePass software, instead of using a Windows password. Click Advanced to launch a selected website fingerprrint you swipe your registered finger. Refer this article to further troubleshoot fingerprint issues with your laptop.

Download HP Pavilion dmse AuthenTec Fingerprint Driver for Windows 7 64 bit

Once that out of the way, get the software, run the available setup, and follow the instructions displayed on-screen for a complete installation. Message 1 of 7.

As you have mentioned that the device got dropped, so there might be a chance that it got damaged. Message 6 of 7. To log on to Windows using your fingerprint:.

At the end, it’s pavipion that you perform a system reboot to make sure that all changes take effect properly. If you have a question, please create a new topic by clicking here. Uninstall the fingerprint drivers from device manager and reinstall the drivers using HP recovery manager. Please, what can I do to fix this problem?


HP Pavilion DM4 Fingerprint Reader Board w/ Cable B

Integrated fingerprint readers are available on select computer models. Link to update BIOS. Using the fingerprint reader Integrated fingerprint readers are available on select computer models. This thread is locked. Tried some searches here and a couple of drivers and have gone as far as to open the simplepass program but it still doesn’t see a scanner. Swipe your finger 3 times. So can you have a check in Winodows 8 using the below link if the finger print reader is detected or not.

Swipe any of your registered fingers to log on to Windows.

Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. Kumar’s post on February 2, Message 5 of 7. How satisfied are you with this response?